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Workshops and Presentations
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HOW TO RECRUIT, RETAIN, AND MOTIVATE GROUP MEMBERS!

Team Building Basics: E Pluribus Unum

Building a viable (and vibrant) team is no easy task. Everyone has his or her own interests, talents, and issues. Depending upon where (and how) people gain their life experiences they tend to approach life differently. It is precisely that diversity of experience that allows a group to make better decisions (and get more done) than an individual. Getting them to unite for a common purpose - to work toward the collective good takes time and effort. And patience. And empathy. Each person's talents have to be woven together taking into account a number of factors. And those intricate relationships require ongoing sustenance. But when you get it right - the results can be truly amazing.

Workshop includes: 30 things you can do NOW to get Extraordinary Effort from Ordinary People!


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  Training Manual  

Basic Training For Leaders Training Manual

This is a hands-on, easy-to-read user's guide to mastering the skills of leadership. Ideal for workshop or independent study.

Covering such topics as:

  • Planning/Goal Setting
  • Meeting Management
  • Chairing a Committee
  • Team Building
  • The Art of Delegation
  • Preparing/Giving a Speech
  • Decision-Making Skills
  • Conflict Management
  • 125 pages.


      The Customer Service Institute  

    World Class Customer Service
    How To Defuse Anger
    How To Win Over The Phone
    The Art Of Delegation

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