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Workshops and Presentations
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Overcome Your Fear Of Public Speaking

Are you ever at a loss for words or afraid that if you speak you'll embarrass yourself? Being able to speak well in public virtually guarantees you career success. The ability to elaborate your ideas effectively either in private or public forums is often essential to accomplishing your personal or group goals. You will discover secrets and techniques professional speakers know, and gain hands-on public-speaking skills you can use in any situation.

This workshop will guide you to: Speak with confidence, Manage nervousness, Write and deliver a speech, Come up with great openings and closings, Use time, pitch, resonance, facial expressions, and gestures for optimum results, Create rapport with your audience, make memorable key points, use questions and small groups to encourage interaction, and lots, lots more. Imagine the thrill of having audiences on the edge of their seats and receptive to your every word. Not to mention greater influence and income!

By the end of this session, you can expect to project a confident, natural and professional presence, whether on stage, at work or in everyday interaction. You can do it! This workshop will show you how.

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  Training Manual  

Basic Training For Leaders Training Manual

This is a hands-on, easy-to-read user's guide to mastering the skills of leadership. Ideal for workshop or independent study.

Covering such topics as:

  • Planning/Goal Setting
  • Meeting Management
  • Chairing a Committee
  • Team Building
  • The Art of Delegation
  • Preparing/Giving a Speech
  • Decision-Making Skills
  • Conflict Management
  • 125 pages.

      The Customer Service Institute  

    World Class Customer Service
    How To Defuse Anger
    How To Win Over The Phone
    The Art Of Delegation

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