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30 INDISPENSABLE QUALITIES OF EFFECTIVE LEADERS

You Can't Lead Where You Don't Go & You Can't Teach What You Don't Know.

So you want to be a leader. Everyone does. However, MOST leaders are not just ineffective. They do irreparable harm to group efforts. Many leaders want the rewards without the work. They want all the compliments, but none of the complaints. Effective leadership is grounded in knowing yourself and how to work with all kinds of individuals. This workshop will discuss 30 of the most valuable qualities of an effective leader.


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  Training Manual  

Basic Training For Leaders Training Manual

This is a hands-on, easy-to-read user's guide to mastering the skills of leadership. Ideal for workshop or independent study.

Covering such topics as:

  • Planning/Goal Setting
  • Meeting Management
  • Chairing a Committee
  • Team Building
  • The Art of Delegation
  • Preparing/Giving a Speech
  • Decision-Making Skills
  • Conflict Management
  • 125 pages.


      The Customer Service Institute  

    World Class Customer Service
    How To Defuse Anger
    How To Win Over The Phone
    The Art Of Delegation

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