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Workshops and Presentations
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Featured Presenter

by George D. Jefferson
Author: How To Work With People

Keynotes, Full or 1/2 Day Retreats, and 2-Hour Workshops are interactive, accelerated leadership development experiences. Participants will leave with an arsenal of tools they can employ immediately to improve their personal performance and enhance the efforts of others.

What Attendees are Saying:

"Riveting..." "I learned so much In so little time!..." "You not only presented the material, you became the material.." "Obvious Vast Knowledge of the subject matter..." "Valuable Information.." "Good examples & Good Advice.." " Presented concepts in new & Interesting Ways.." (from actual evaluation forms)


Click title for workshop description:

How To Work With Difficult People

Time Management For The Rest Of Us

Dare To Be Great - 21 Ways To Bring Out The Best In You! NEW!

How To Plan And Achieve Incredible Goals

The 30 Indispensable Qualities Of Leaders

How To Conduct Meetings That Get Results

How To Prepare and Deliver Presentations With Impact

How To Recruit, Retain, and Motivate Group Members

How To Get The Job You Really Want NEW!

The Weekend Leadership Academy (Fri-Sun)

See Customer Service Seminars


CUSTOM SOLUTIONS can be designed to address issues of particular concern to your organization. Click here to share your vision, thoughts or concerns.

  Training Manual  

Basic Training For Leaders Training Manual

This is a hands-on, easy-to-read user's guide to mastering the skills of leadership. Ideal for workshop or independent study.

Covering such topics as:

  • Planning/Goal Setting
  • Meeting Management
  • Chairing a Committee
  • Team Building
  • The Art of Delegation
  • Preparing/Giving a Speech
  • Decision-Making Skills
  • Conflict Management
  • 125 pages.

      The Customer Service Institute  

    World Class Customer Service
    How To Defuse Anger
    How To Win Over The Phone
    The Art Of Delegation

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