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by George D. Jefferson (125 pages)

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$19.95 each book

Multiple Order Discount:
1-24 copies, 19.95 each book
25-50 copies, 16.95 each book
51 + copies, 13.95 each book

Shipped First Class

Softcover, 8 1/2" X 11"

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An awesome tool in your training arsenal!

How To Work With People is a useful, easy-to-read and, visually attractive user's guide to leadership development. Ideal for workshop or independent study, The essential issues of leadership are covered in concise language, designed to enlighten readers to the skills, techniques, and challenges of leadership. Each chapter includes leadership scenarios (team-building exercises) and a self-test.

Leadership Issues Covered

The Nature of Leadership
Planning & Setting Goals
Meeting Management
Team Management
The Art of Delegation
Recruitment & Retention
Communication Skills
Decision-Making Skills
Stress Management
Conflict Management


CHAPTER 1 - The Nature of Leadership
  • What Every Leader Should Know.
  • The Challenge of Leadership.
  • What Leadership Isn't.
  • What's in it For Me?
  • Leadership can be Learned.
  • Leadership in a Diverse World.
  • Leaders in a Multi-Cultural Environment.
  • The Roles of A Leader.
  • What a Leader is Responsible For.
  • Qualities of Leadership.
  • Types of Leadership Styles.
  • The Democratic Approach.
  • Faults of Leaders.
  • Questions/Leadership Scenario/Exercise.
CHAPTER 2 - Setting Goals
  • The Need for Planning.
  • The Benefits of Setting Goals.
  • How To Set Goals.
  • Goal Setting Guide.
  • Questions/Leadership Scenario/Exercise.
CHAPTER 3 - Meeting Management
  • When To Have A Meeting.
  • When Not To Have A Meeting.
  • How To Run An Effective Meeting.
  • The Meeting Agenda.
  • Keeping Control Of The Meeting.
  • How To Jump-Start a Meeting.
  • Questions to Make Meetings More Productive.
  • Dealing With People Problems In Meetings.
  • Meet the Problem People.
  • Keys To A Better Meeting.
  • How To Evaluate The Meeting.
  • Questions/Leadership Scenario/Exercise.
CHAPTER 4 - Team Management
  • Why You Should Set up A Team or Committee.
  • Definition of A Successful Team Chair.
  • Running A Successful Committee.
  • How Teams Grow.
  • What Effective Teams Need.
  • Symptoms Of An Effective Team.
  • Team Building Essentials.
  • Questions/Leadership Scenario/Exercise.
CHAPTER 5 - The Art Of Delegation
  • How To Delegate.
  • Rules For Effective Delegation.
  • How To Challenge & Support Members.
  • How to Recognize People With Potential.
  • Three Reasons Why Delegation Fails.
  • The Issue of Discipline.
  • Questions/Leadership Scenario/Exercise.
CHAPTER 6 - Recruitment & Retention
  • Why People Join Groups.
  • The Philosophy of Recruiting.
  • Expanding Your Membership.
  • New Member Relations.
  • Why Members Lose Interest.
  • Ways to Keep Members Active.
  • Reasons Members Leave.
  • How Leaders Motivate.
  • 30 Tips on Motivating People.
  • Questions/Leadership Scenario/Exercise.
CHAPTER 7 - Communication Skills
  • The Challenge of Effective Listening.
  • Why We Don't Listen.
  • Be An Active Listener.
  • The Basics of Public Speaking.
  • How To Prepare A Speech.
  • The Format of a Speech.
  • Questions/Leadership Scenario/Exercise.
CHAPTER 8 - Decision-Making Skills
  • Group Decision-Making.
  • The Problem with Decisions.
  • How To Decide Almost Anything.
  • Decision Making Approaches.
  • Questions/Leadership Scenario/Exercise.
CHAPTER 9 - Stress Management
  • What is Stress?
  • 15 Ways to Handle Stress.
  • 9 Quick Ways to Reduce Stress.
  • Questions/Leadership Scenario/Exercise.
CHAPTER 10 - Conflict Management
  • Types of Conflicts.
  • Conflict Between Members.
  • How To Reduce Conflict.
  • Ways To Resolve Conflicts.
  • How To Reach A Consensus.
  • How To Avoid Conflicts.
  • How To Use Positive Feedback.
  • Questions/Leadership Scenario/Exercise.


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  Training Manual  

Basic Training For Leaders Training Manual

This is a hands-on, easy-to-read user's guide to mastering the skills of leadership. Ideal for workshop or independent study.

Covering such topics as:

  • Planning/Goal Setting
  • Meeting Management
  • Chairing a Committee
  • Team Building
  • The Art of Delegation
  • Preparing/Giving a Speech
  • Decision-Making Skills
  • Conflict Management
  • 125 pages.

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